Match names before funding
Compare the casino account name with the bank, card, wallet or crypto-service account holder. Resolve spelling, legal-name or address differences before depositing; a family member's card is still a third-party method even with permission.
Capture the cashier method, minimum, currency and destination. For a digital wallet, confirm the operator accepts that specific route for both deposit and withdrawal in the player's country.
- Registered casino name
- Payment-account holder
- Currency and method
- Deposit and withdrawal availability
Prepare purpose-limited ownership proof
Use the secure account upload route for any requested statement, card image or wallet record. Show the holder name, relevant transaction and permitted account suffix while masking unrelated data only under the operator's instructions.
Never send card security codes, online-banking passwords, seed phrases or one-time codes. A legitimate ownership check does not require credentials that authorize a transaction.
Keep the withdrawal on the documented rail
When possible, request to the same owned method and save the request ID, amount and destination suffix. If that rail is unavailable, ask support to name the approved fallback and the extra evidence required.
Do not open several withdrawal requests to different methods while ownership review is pending. Close the first case with a paid, rejected or returned status before changing the route.
Questions players ask
Does Slotbox accept a relative's card?
Its published terms prohibit third-party payments, so use a method owned by the registered player.
Can a withdrawal return to the deposit method?
Yes. The terms say the same method may be used where possible.
What credentials should never be uploaded?
Never provide CVV codes, banking passwords, seed phrases or one-time codes.
Last reviewed: 10 August 2026